Our donors really are remarkable, giving stem cells to save the lives of total strangers. It’s only right, then, that they have the best possible experience when they’re donating.
To make sure they do, our brilliant team of donor visitors meet our donors in hospital, give them information and support them through the process.
What do our donor visitors do?
Donations take place either at one of our three London collection centres, or at our collection centre in Sheffield, so our donor visitors typically live in those areas.
They are trained to give important information to the donor on the day of their donation, and answer any questions they have. Visits take anything from 10 minutes to an hour – it depends on how talkative the donor is!
Our donor visitors are:
- Great communicators. They need to be able to listen to the donor, empathise with them, deliver important information and remember to email feedback to the Anthony Nolan team within 24 hours of their visit.
- Lovely at chatting, as it’s crucial to help the donor to pass the time and feel at ease while they’re donating.
- Good at coping. Very rarely, a problem may arise during a donation, and our donor visitors will need to be able to comfort the donor. You will always have the full support of the Anthony Nolan team, who can guide you through any situation.
Apply to be a volunteer:
If you’re interested in becoming a donor visitor, fill our your details below and we will be in touch with you shortly. Find out more here.